Mobile money agent training on the humanitarian code of conduct
This past summer, our Alight team (formerly American Refugee Committee) in Rwanda conducted a training with MTN mobile money agents on the humanitarian code of conduct
Part of the GSMA Mobile for Humanitarian Innovation program, our team trained agents who work with Rwanda’s refugee communities on a daily basis, providing them access to the country’s mobile money system. Agents learned how to work with communities to uphold protection standards and respond appropriately when concerns arise.
We’re excited to continue and expand this humanitarian-private sector partnership!