Case Study

Empowering youth in Jordan: A year in review with Questscope

Project Name
Zaatari Youth Center
Geography
Jordan
Date
March 1, 2024
Alight’s affiliate Questscope has been dedicated to supporting the mental health and well-being of young people in Jordan, addressing the significant challenges faced by this vulnerable population.

Questscope

Jordan
Women and girls
No items found.

Challenge

Over the past year (February 2023 to February 2024), Alight’s affiliate Questscope has been dedicated to supporting the mental health and well-being of young people in Jordan, addressing the significant challenges faced by this vulnerable population. These challenges include trauma, lack of access to mental health services, and the need for social-emotional learning (SEL) to foster resilience and recovery. Additionally, systemic issues such as resource constraints and the need for policy reforms within Jordanian ministries present ongoing hurdles.

Approach

Questscope's comprehensive approach involved close collaboration with Jordanian government ministries, international organizations, and local communities to integrate Mental Health and Psychosocial Support Services (MHPSS) into all activities. Key initiatives included:

  1. Program integration: Embedding MHPSS principles in all programs to ensure a holistic approach to youth well-being.
  1. Proposal writing: Emphasizing MHPSS in funding proposals to secure resources for multi-faceted support systems.
  1. Awareness raising: Organizing workshops and disseminating information to reduce stigma and foster understanding of mental health challenges.
  1. Partnerships with ministries:
  • Ministry of Development (MOD): Launching aftercare programs for young offenders, staff training, and developing case management tools.
  • Ministry of Education (MOE): Training educators in SEL strategies, adapting assessment tools, and creating resources for child protection.
  1. Staff well-being: Implementing self-care retreats and support groups for staff.
  1. Advocacy and youth engagement: Partnering with organizations to promote juvenile rights, child-friendly procedures, and holistic support for young offenders.
  1. Zaatari Youth Center: Offering non-specialized mental health services and leadership development through expressive arts, music education, photography, gender equality education, film production, and professional music recording.
  1. Barefoot Psychology: Training youth facilitators to enhance self-care skills and resilience through trauma and neuroscience education.
Page: /

Results

Questscope has made a significant impact on the mental health and psychosocial well-being of Jordanian youth through these collaborative efforts. The integration of MHPSS principles across programs has fostered resilience, promoted social-emotional learning, and supported trauma recovery. Partnerships with key ministries have driven positive changes, and the Zaatari Youth Center continues to provide a vibrant hub for mental health services and leadership development.

Despite challenges such as resource constraints and the need for systemic reforms, Questscope remains committed to expanding outreach, strengthening services and training, and sustaining policy advocacy to prioritize youth well-being.

—

Tags

No items found.

Related stories

View All
Case Study

Partnering with Airbnb.org in Poland

Alight helps Ukrainians find safety amid crisis. Partnering with Airbnb.org, we've provided over 73,000 nights of free housing.

READ MORE ↗
Case Study

Centering customers’ voices in Colombia with Kuja Kuja

Our affiliate Kuja Kuja, developed by Alight in collaboration with IDEO.org, is a cutting-edge real-time feedback system designed to monitor customer satisfaction with products and services. It captures their suggestions for improvement and makes this data publicly accessible.

READ MORE ↗
Case Study

Gender-based violence prevention in El Salvador

Alight is co-creating programs and services with women and young people in El Salvador to ensure the internally displaced have access to safe spaces for healing and the opportunity to learn skills that break the cycle of violence and poverty.

READ MORE ↗

Stay in the loop
join our newsletter

Stay connected and learn how we respond to emergencies, amplify displaced voices, and provide sanctuary for those facing adversity.