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You can edit or cancel your recurring donation by creating an account.
Be sure to use the same email address you gave when you set up your donation.
Once you've set up and logged in to your account, go to your Supporter Page to change, update, or cancel your recurring donation
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Scroll to Recurring Donation and select Edit Donation. Make your changes, then select Save Changes.
If you can't find the edit donation button, contact donorservices@wearealight.org for help making changes.
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To update your recurring donation's payment information, follow the same steps above and select Update Payment. Enter your new information and select Save Payment. You can also change your payment method to a bank transfer or credit card.
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To cancel your recurring donation, follow the steps above and select Cancel Recurring Donation, then confirm.
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If you followed the steps on this page and cannot edit your donation, please contact Donor Services at annieb@wearealight.org.
If you are using Safari as your web browser, you may need to disable cross-site tracking. To do so, follow these instructions. If you are using another browser, you may need to clear your cache. View our guide to learn how to clear your browser's cache.
The most common cause for a failed recurring donation is an expired credit card. To fix the issue, update your credit card information using the steps above. If you've recently moved, you may also need to update your billing address. If your card information and billing address are up to date, we recommend contacting your card issuer or bank for help.
Yes, instead of waiting for the next processing date, you could update the next processing date to tomorrow. That way, your donation will be processed again. You can always edit the date again to change it back to your preferred processing date by using the steps above.
While there is no official way to pause, you can always change the frequency and processing date to control when you give.
Stay connected and learn how we respond to emergencies, amplify displaced voices, and provide sanctuary for those facing adversity.